Pagosa Springs, Colorado ~ 877-707-6898
2024/2025 Season Update
WOOHOO!! Mother Nature has provided so we are officially opening tours on Sunday November 24th and will continue to offer daily tours after that.
Be sure to book online or give us a call at 877-707-6898 to ensure you get a spot!
Be sure to book online or give us a call at 877-707-6898 to ensure you get a spot!
Advanced Backcountry
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IMPORTANT INFO
IMPORTANT INFO
- Drivers MUST be 16 years of age to operate a snowmobile. - Maximum group size is 6 snowmobiles per guide. NO EXCEPTIONS - Children passengers MUST be a MINIMUM age of 4 years old. - MAXIMUM of 2 people per snowmobile on Scenic Tours. - MAXIMUM of 400lbs combined weight on all snowmobiles. |
WHAT WE PROVIDE
+ Snowmobiles + Open Face Helmets WHAT YOU SHOULD BRING + Goggles or Sunglasses + Winter Appropriate Clothing - Insulated footwear - Insulated jacket and pants - Warm socks - Gloves - Face/Neck gators |
FREQUENTLY ASKED QUESTIONS
+ Should we arrive early?
> Please arrive at the “meeting time” listed on your confirmation email.
+ Do we still go if it is snowing or cold?
> Yes! We operate in all weather conditions.
+ What if we are late due to snow?
> It is your responsibility to plan ahead and snow can be heavy at times. You will not be refunded because you didn't allow time for road conditions. Plan ahead! We do our best to accommodate people as we understand that road conditions can vary. We just ask that you plan ahead and communicate with our staff.
+ Should we tip our guide?
>Tips are an important part of a guides livelihood and they are always appreciative of receiving a tip when they deliver excellent service!
+ Should we arrive early?
> Please arrive at the “meeting time” listed on your confirmation email.
+ Do we still go if it is snowing or cold?
> Yes! We operate in all weather conditions.
+ What if we are late due to snow?
> It is your responsibility to plan ahead and snow can be heavy at times. You will not be refunded because you didn't allow time for road conditions. Plan ahead! We do our best to accommodate people as we understand that road conditions can vary. We just ask that you plan ahead and communicate with our staff.
+ Should we tip our guide?
>Tips are an important part of a guides livelihood and they are always appreciative of receiving a tip when they deliver excellent service!
Reservation Policies
- ADVANCED RESERVATIONS - are required. All reservations must be made online or over the phone.
- PAYMENT - All reservations must be paid in full at the time of booking with a Debit, Credit or Gift Card.
- TOUR TIME - Please ensure you arrive at the designated meeting time as stated in your confirmation email. No refunds will be issued for late arrivals. While we strive to accommodate all guests, we cannot assure participation in your tour if you are not on time. It is imperative that you plan accordingly, taking into account winter driving conditions and traffic, which may affect your travel time. Allow sufficient time to reach your destination promptly.
- CANCELLATIONS - 48 Hour Cancellation Policy
- If you cancel 2 days or more prior to your scheduled departure, you will be able to reschedule or will be refunded in full. If any cancellation is made less than 2 days prior to your scheduled tour time, reimbursements will not be given. This also includes no shows and not using reserved snowmobiles on the day of the trip. For example, if you reserve 4 snowmobiles and on the day of your trip you end up only using 3 snowmobiles, you will still be charged for 4 snowmobiles. Add-ons within 48 hours will be dependent on availability. We never overbook any of our trips. These policies ensure our ability to uphold our end of the reservation commitments.
- TOUR LIMITS - We strive to provide an enjoyable and safe tour where everyone has a memorable experience. We have found that smaller more private groups are more enjoyable for everyone. We will have a maximum group size of 6 snowmobiles (up to 12 people) per guide. If you are wanting to book large family/friend groups of more than 6 snowmobiles, please understand that any number over 6 will be going out with another guide. We will do our best to have mutual stopping points so everyone can get pictures.
- DAMAGES - All customers are responsible for damages to the equipment they rent.
- WEATHER - Snow Country Snowmobile Tours operates Rain or Shine, Snow or Sun, Hot or Cold. It is extremely rare that we encounter long lasting weather events that affect the quality or safety of a tour and therefore do not offer refunds for weather. In the rare event that Snow Country must cancel an activity due to weather, a refund will be given.
- LIABILITY RELEASE - Every participant must read and sign a Liability Participant Agreement, referred to as the Release of Liability and Indemnification Agreement. These documents are REQUIRED to be completed before going on your tour. Documents will provided for signature at the trail head. A legal guardian must sign for all minors (under 18 years old) who are participating. If a legal guardian will not be present day of the trip, PLEASE contact us prior to your trip to complete the document. NO EXCEPTIONS! VIEW WAIVER
- EXTRA PASSENGER - A guide may be hired to accommodate an additional passenger at the cost of a tandem machine. Availability is extremely limited! Please note, this service must be booked via phone only. Do not book online with the assumption that an employee will be available.
